We know your home is personal. Sesame is built on trust, so we keep your data safe and give you full control over how it’s used.
Info you add about your home (repairs, upgrades, docs).
Data from trusted sources you connect (banks, insurers, registries).
Basic account details (name, email, login).
To create and update your home’s digital passport.
To help you share verified info with buyers, banks, or insurers (only when you choose).
To improve our service and meet EU rules (like the Digital Building Logbook).
We don’t sell your personal data. Ever.
We don’t share your info without your OK.
We don’t track or profile you outside of Sesame.
Bank-level encryption for all data.
Secure servers in the EU.
Regular checks to keep your records private and protected.
Get ever detail below↓
We’ve given you the short version above. But if you’re the kind who loves every clause and comma, here’s the full Privacy Policy.
Last updated:
09/09/2025
Sesame (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services, in compliance with the EU General Data Protection Regulation (GDPR) and other applicable laws.
Sesame Build S.L. (or applicable legal entity) acts as the Data Controller for your personal data. You may contact us at: Email: privacy@sesame.build, Postal Address: Sesame SL, Carrer de la Mesquita 33, 08818 Olivella, Barcelona, Spain
We may collect the following categories of personal data: Account Information – Name, email address, password, and contact details. Property Information – Documentation, certificates, repairs, upgrades, and other property-related data you provide. Connected Services – Information imported from third parties (registries, insurers, banks) with your consent. Technical Data – IP address, browser type, operating system, and usage statistics (for security and performance).
We process personal data for the following purposes: To create and maintain your Digital Property Passport. To comply with legal and regulatory obligations (e.g., EU Digital Building Logbook). To provide customer support and respond to inquiries. To improve and develop our services. To allow you to share property records with third parties at your request.
We process your data on the following legal bases: Consent – Where you choose to provide or share data. Contract – To deliver the services you request. Legal Obligation – To comply with EU or national laws. Legitimate Interest – To improve services, ensure security, and prevent fraud.
We do not sell your data. We may share your personal data only with: Service Providers – Third parties that process data on our behalf (e.g., hosting providers). Regulatory Authorities – Where legally required. Trusted Third Parties – Banks, insurers, buyers, or government authorities, but only when you authorize such sharing. Data is stored and processed within the European Union. If data is transferred outside the EU, it will be safeguarded by appropriate legal mechanisms (e.g., Standard Contractual Clauses).
We keep your personal data only as long as necessary to fulfill the purposes set out in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.
You have the following rights under the GDPR: Right of Access – Obtain a copy of your personal data. Right of Rectification – Correct inaccurate or incomplete data. Right of Erasure – Request deletion of your data (‘right to be forgotten’). Right of Restriction – Limit how we process your data. Right of Portability – Receive your data in a machine-readable format. Right to Object – Stop certain processing activities. Right to Withdraw Consent – At any time, without affecting prior processing. Requests may be sent to privacy@sesame.build.
We use technical and organizational measures to protect your personal data, including encryption, access controls, and regular security audits.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. Material changes will be notified through the website or by direct communication.
If you have questions, concerns, or wish to exercise your rights, contact us at: Email: privacy@sesame.build, Address: Sesame SL, Carrer de la Mesquita 33, 08818 Olivella, Barcelona, Spain, Supervisory Authority: You have the right to lodge a complaint with your local Data Protection Authority.